I (Andrea) am always looking for new projects, new clients, etc. I am “out and about” on the internet, and my resume is posted on several job boards. I get a lot of emails and phone calls. Scratch that. I get A TON of emails and phone calls. The majority of them are from contract houses, telling me about jobs I’m not interested in, or jobs that don’t fit my background, or jobs that would have me move 2,000 miles away for three months. In other words, jobs that don’t fit.
But that’s a blog for another day.
Last Friday I got a voicemail about a job. I think it was about a job. I guess it was about a job. Here’s the voicemail.
This is a “churn and burn” call. There’s a job that a company posted on a job board, and all the contract houses pick it up, and then start churning out the phone calls to anyone who might even have the slightest inclination of applying. They burn through a huge list of people in record time, hoping that a few people will call back so that they can schedule interviews, potentially get them hooked up with a job, and get paid a nice fee. Churn and Burn.
The problem is, I can’t understand a word this mystery person is saying. Not a clue. I think I can make out a few things. A couple of numbers. Half a word.
People, I want clarity.
How can I possibly call you back if (1) I don’t know who you are, (2) I don’t know what the job is, and (3) I don’t know what your phone number is?
Look, this is simple human interaction. If you want a response from someone, you have to be clear. I’m not saying that you must speak with regal eloquence. You just, most absolutely, need to be understood. It doesn’t matter if you’re leaving a voicemail, sending an email, or leaving a sticky note on someone’s desk.
We all need to have a moment of clarity where we pause, gather ourselves together, and let the communication skills we learned gracefully pour out so that we are understood. Isn’t that what we all want most? To be understood?
The next message you leave - make it clear and concise so that the listener will want to call you back. Get your message across. Have that beautiful moment of clarity we all need.
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Frankie and Andrea take turns sharing stories. Just good talk over a cup of coffee.