On Monday I (Frankie) talked about chocolate ice cream and how no one serves it anymore. I also talked a little about how in order for you to grow your business, you have to be flexible. Not everyone likes things done the same way just like not everyone likes vanilla ice cream.
It sounds really simple, and it is. Just be flexible. You're customers will be happier, more loyal and more likely to send you referrals because they will know you are someone who can work outside the box to get things done the way need them done even if it's not necessarily the way you've always done them.
Frankie and Andrea take turns sharing stories. Just good talk over a cup of coffee.